Privacy Policy

Last updated: 24/02/2026

This privacy policy explains how Virtual Pilot AI (“we”, “us”, or “our”) collects, uses, and protects any personal information that you provide when using this website.

Virtual Pilot AI is committed to ensuring that your privacy is protected. Any personal data you provide will be used only in accordance with this privacy policy and applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may update this policy from time to time. Any changes will be published on this page, and you should check it periodically to ensure you are happy with any updates.

1. Who We Are

Data Controller:
Virtual Pilot AI
574, Atrium House Manchester Road, Bury, United Kingdom, BL9 9SW

Email:
info@virtualpilotai.com

2. What Information We Collect

We may collect and process the following personal information:

• Name and job title
• Company name
• Contact information, including email address and telephone number
• Demographic information such as postcode or general location
• Information submitted via contact forms or enquiries
• Preferences and interests related to our services
• Technical data such as IP address, browser type, device information, and website usage data

3. Lawful Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on one or more of the following:

• Consent – where you have explicitly agreed to us processing your data
• Contract – where processing is necessary to provide a service or respond to an enquiry
• Legitimate Interests – where processing is necessary for our business operations and does not override your rights
• Legal Obligation – where we are required to process data by law

4. How We Use the Information

We use your personal information to:

• Respond to enquiries and provide requested services
• Maintain internal records
• Improve our website, services, and user experience
• Communicate with you regarding services, updates, or support
• Send marketing communications where consent has been provided
• Carry out analytics and performance monitoring

We will only use your data for the purposes for which it was collected.

5. Marketing Communications

Where you have opted in, we may send you marketing communications by email or other electronic means.

You can withdraw your consent at any time by:

Using the unsubscribe link in our emails, or

Contacting us at info@virtualpilotai.com

We do not sell or rent your personal data to third parties for marketing purposes.

6. Data Sharing & Third Parties

We may share personal data with trusted third-party service providers who help us operate our website and services, such as:

• Website hosting providers
• Email service providers
• Analytics and marketing platforms

All third parties are required to process your data securely and in accordance with UK GDPR.

Where data is transferred outside the UK, appropriate safeguards will be in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Retention periods are determined based on:

• The nature of the data
• Legal obligations
• Business requirements

8. Security

We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

9. Cookies

Our website uses cookies and similar technologies to improve your experience and analyse website usage.

Cookies may be used to:

• Enable essential site functionality
• Analyse traffic and performance
• Support marketing and advertising activities

Where required by law, non-essential cookies are used only with your consent. You can manage your cookie preferences via our cookie banner or browser settings.

For more information, please refer to our Cookie Policy.

10. Links to Other Websites

Our website may contain links to third-party websites. Once you leave our site, we have no control over how those websites collect or use your data and are not responsible for their privacy practices. Please review their privacy policies separately.

11. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@virtualpilotai.com.

12. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

13. Contact Us

If you have any questions about this privacy policy or how we use your personal data, please contact:

Virtual Pilot AI
574, Atrium House Manchester Road, Bury, United Kingdom, BL9 9SW

Email:
info@virtualpilotai.com